Terms & Privacy Policy
Shipping:
Orders ship by the next business day after payment clears. If there is a delay, we’ll let you know.
Return Policy:
If you are not satisfied with your purchase, please contact us within 30 days after receiving your order.
The price of the items which have been returned within 30 days and will reach to us in NEW condition (in its original box), will be refunded to the buyer.
The buyer is responsible for return shipping charges.
Buyer's Responsibility:
Please note that we at ThermoMart only sell the parts and equipment and assume that all buyers either have complete knowledge about how to wire/use these parts and they hire a licensed electrician for this purpose.
Privacy and Email Communications
When you place an order, create an account, contact ThermoMart, or provide contact details during checkout, we use that information to process your order, answer you, provide support, arrange payment and shipping, and send ThermoMart product or customer-help emails.
Emails include a simple link to stop receiving them. You can also contact updates@thermomart.com with email preferences.
We use trusted service providers to help operate our store, including payment, shipping, website hosting and security, email delivery, and website analytics services. Some of these services may operate in the United States or other countries. We do not sell customer personal information.
You may contact sales@thermomart.com to ask about, access, or correct your personal information, or to raise a privacy concern. We use safeguards, including encrypted website connections and limited access, to protect customer information.
We keep customer information only as long as reasonably needed for orders, support, and business records.